Edmonds businesses respond to coronavirus
'Thanks for supporting our small businesses in Edmonds'
Last updated 3/14/2020 at 7:51pm
Editor's note: The Edmonds Beacon is collaborating with the Edmonds Downtown Alliance (Ed!) to provide information on how local businesses are responding to the coronavirus.
There's no doubt that many businesses are hurting.
At the same time, however, many are attempting to adapt to the new normal by offering alternative delivery options. If you don't want to enter a restaurant, some are offering take-out, some curb delivery. At the Edmonds Bookshop, employees and volunteers will actually deliver books to your doorstep, just like Amazon.
In this uncertain time of the COVID-19 outbreak and school closures, the Beacon and the Edmonds Downtown Alliance are providing a list of how local Edmonds businesses are adjusting, implementing safety measures, and supporting the community.
We will be adding to this list as we receive more information.
In times like these, supporting our local businesses is more important than ever. Small businesses are the backbone of the American economy. Local businesses support not only local jobs, but contribute to community organizations, schools, and local nonprofits.
Below you will find information from a variety of downtown Edmonds businesses on their efforts during the COVID-19 pandemic.
Also, remember, a great way to show support and generate cash flow is to consider buying gift cards or gift certificates for use at a later date.
Take inspiration from the Edmonds Chamber of Commerce, which now has an "inspiration window" at its office on Fifth Avenue North.
"Our window is usually full of event posters for all the events happening in the community," said President and CEO Greg Urban. "As I pulled them down and saw how empty the window was, it occurred to me how bleak that sight was, and I wanted to change the conversation.
"Knowing that we have many people walk by our window, I wanted to try and encourage everyone that we will get through this. So we began to print inspirational quotes and tape them up in the window with the hashtag #wegotthisedmonds. A few suggestions have come in from the public, which we printed and placed in the window.
"The Chamber continues to work with the businesses and is looking for ways to support our whole community."
If your business – anywhere in Edmonds – would like to be added to this article, email [email protected] with how you're dealing with this crisis.
RESTAURANTS, BARS, DISTILLERIES
Santa Fe Grill & Cantina
"Our commitment to the health and safety of our staff and guests has always earned us the highest health department grades, and we will continue these daily cleaning and sanitation practices with additional deep cleanings with our third-party sanitation partners. Beyond these measures, we are also encouraging our staff and guests to take precautions with their own health and remain at home should they show any signs of illness.
"Additionally, with school closures and suspensions of local daycare programs, we would like to offer free kids meals for children with the purchase of an adult meal, Monday through Friday until 5 p.m. for the remainder of March."
"We are open," said Kim Karrick. "We have lots of sanitizer that is produced as part of the process, so we are very clean. Yes, employees know to stay home if sick. Luckily, most of my employees have other jobs as their main jobs or are retired and do this for fun, so I do not have the burden of having to cover much wages.
"Again, we have lots of cleaner, and we have ramped up the protocol on wiping down every possible surface and handle that you can think of.
"I may stay open, but if no one comes in, even if it's just to buy a bottle or goods to go, I will not be able to remain open and cover rent and expenses – so, yes, I am afraid of the repercussions."
Salt & Iron, The Market, Sankai Sushi, Bar Dojo
"Starting Friday March 13, 2020, all restaurants in our groups began participating in our #FORTHEKIDS program, offering complimentary kids meals.
"In addition, we are developing a program, #CATERING4THEKIDS, to support local children in need that require meals during and after usual school hours in partnership with the Foundation for Edmonds School District and other participating programs.
"The #FORTHEKIDS program applies to all kids 12 years or younger during normal business hours. Free kids meals available only with qualifying purchase, which may differ at each participating restaurant."
For the full description of the program, visit https://www.feedmehospitality.com/kids
Walnut Street Coffee
"We've been on our toes over here watching and waiting to figure out what our next steps concerning the coronavirus should be. We feel like now is the time to address what we all have been talking, thinking, and worrying about. While we don't want to encourage further fear around the subject, we want to be proactive about helping to minimize our neighbors and our own exposure to COVID-19.
"We feel the best way to do this right now is to limit the number of people we have sitting in the shop. We will only serve coffee to go in our compostable cups and will not be offering indoor seating. This means you are welcome to come in, grab a coffee, say hi and then head out into the great outdoors! Social isolation is a real worry too, so finding safe ways to connect with each other is important."
"We, at Girardi's Osteria, are super concerned with the new pandemic since we serve a great loyal clientele of 50-60 average age. To do our part to protect ourselves as well as our guests, we are following CDC recommendations carefully.
"While we are adjusting to the new reality of people not getting out, we hope to be able to take the food to our guests. We've been partners with UberEats and DoorDash for a long time, and we continue to service their needs.
"We love to take orders over the phone for carryout guests. Our updated menu is published on our web site (www.Girardis-Osteria.com/menu). Please give us half an hour to prepare your meal before picking it up. We can take the packaged food out to your car if you've placed and paid for the order on the phone with us.
"We are a small business with staff who are facing shortened or cut hours. We appreciate our guests and wish everyone a safe outcome."
Demetris Woodstone Taverna
"We are doing everything in our power to prevent the spread – cleaning all surfaces regularly and keeping any sick employees home. We are open for regular business and are offering 10% off of online or phone in takeout orders."
Portofino Restaurant & Bar
“We want to express our sincere concern for everyone who has been impacted by the coronavirus (COVID-19).
“The health and well-being of our staff members and guests is always our number one concern, and we wanted to share with you some actions we’ve taken to ensure your continued safety during this time of uncertainty. We are continuing to maintain our high level of cleanliness and sanitation practices in our restaurant.
“We have also removed all shakers from our tables and have made them available upon guest request. And at the end of your meal, should you prefer to wrap-up your own leftovers at your table, our staff will gladly provide you with containers.
“Portofino is now offering free delivery services during these challenging times. Upon your request for delivery, you can ask for a contact-free delivery where the driver can leave the food outside of your front door or location indicated in your notes.
“We are ensuring that our teams have the information they need to remain healthy and are instructing them to stay home if they’re not feeling well.
“We encourage you to stay healthy and we look forward to serving you soon.”
Rogue has been featuring virtual try-ons on their social media pages to showcase items so customers don't have to come down in person to shop. Visit them on Facebook at https://www.facebook.com/boutiquerogue/ or on Instagram at https://www.instagram.com/boutiquerogue/. Customers are invited to place orders by sending a direct message via social media or you can also call the store during normal business hours at 425-672-8500.
"Edmonds Bookshop remains open regular hours," said David Brewster. "We are cleaning high touch surfaces diligently and we've added free deliveries of books to customers who are social distancing or quarantined in zip codes 98020, 98026 and 98177 – I even went out to North Lynnwood this morning. We've had community members volunteer in case we need extra drivers.
"We are keeping surfaces and doorknobs swabbed. The dinosaurs and bead toys get regular bubble baths."
"We keep our employee policies private, but be assured we will accommodate their needs. If anyone is ill, they will be told to stay home."
"We are reminding people that they can order from our website: edmondsbookshop.com or can call in book requests, 425-775-2789."
"Crow, downtown Edmonds' newest shop on 4th Avenue, features lots of unique gift ideas, handcrafted items, and local art. Crow is happy to ship almost all of our items, including gift cards. Shop local, shop small."
"At ARTspot we are keeping regular hours, and have a steady flow of customers," said Tracy Felix. "Folks are getting art supplies for kids staying home from school, and artists are keeping really busy now too.
We pay our employees for sick days according to Washington State guidelines: one hour paid for every 40 hours worked."
Felix said no one at ARTspot has become sick.
"We are cleaning high touch surfaces constantly," she said. "The store has never been cleaner!"
Pear Tree Consignment
"At Pear Tree Consignment, we are taking extra precautions to keep the community safe. We have reduced the number of incoming products at this time and new items that arrive undergo extra cleaning steps.
"Clothing is steamed at 250 degrees (according to the CDC viruses are killed at 167 degrees. Also, hard items such as accessories and jewelry are cleaned with alcohol. We also provide Purell for employees and customers to use.
"In addition, items highlighted on social media (Facebook and Instagram) can easily be held for pickup. An online shopping option is in the works as well. Thanks for supporting our small businesses in Edmonds."
J. Rankin Jewellers
"J. Rankin Jewellers is open for business and has regular hours, and we are doing everything possible to keep our space clean and virus-free. We are offering to do in-home consultations for important jewelry preferences and can also provide home delivery. Also, in our store we have, as always, one-on-one consultations in a private area that is available by appointment, or after hours if requested."
Arista Wine Cellars
"For the foreseeable future, I will personally deliver wine to your front door, free of charge. Y'all need wine (or beer or bubbles), no matter what is going on in the world. I'm here to help!
If you live within a reasonable distance of downtown Edmonds, I will deliver all wine orders within 48 hours, subject to having the wines currently in store. Special orders that I will need to order from my distributors may take a little longer.
"Give me a call at 425-771-7009, email me at [email protected], and let's get things moving!"
Ombu Salon + Spa
The salon remains open, said Beth Sanger.
"We are taking additional steps to ensure our space is clean for our clients. Our employees all have been instructed to stay home if they have any of the early symptoms of COVID-19. Thankfully, we have sick time available for our employees.
"We follow all of the sanitizing guidelines set forth by the Cosmetology Board of Washington. In addition, we are sanitizing all surfaces that come into contact with clients between each appointment. Our clients have been incredibly generous and are continuing to buy products and gift cards.
"Ombu is offering $5 shipping for any purchases made over the phone. This makes keeping stocked up on skincare and hair products easy! For now, we are open – business as usual. Our employees will stay home if they are experiencing flu-like symptoms. We ask the same of our clients. We're ready for some good clean salon and spa-ing."
The Branding Iron
"We are intensively cleaning and sanitizing everything that customers touch each morning," said owner and art director Lillyan Hendershot, who said her business is open normal business hours. "Many customers are choosing to call in or email orders and then come in to pick up. We are conducting some meetings virtually while other clients still prefer to talk in person.
Hendershot said employees have been told to stay home if sick. They will still get paid if they are out.
"Three of us are on salary, and we have one hourly employee, so that makes it easy as long as cash flow remains solid for the business."
Hendershot said a clean environment is a top priority.
"I wash my hands each hour," she said, "followed up with lotion to keep from cracking. I have had to change a lot of personal habits, like eating at my desk or touching my face. The little things will really help keep everyone safe."
Sound IT Consulting
"In order to better protect the community, we have closed our shop to the public, and staff is working from home. We are still supporting clients with technical problems via phone, email, and remote support."
Contact Sound IT on their website at https://soundit.com.
Vanity Lash Lounge
"We plan to remain open for business as usual and will be taking additional precautions to help everyone stay healthy and safer. To play our part in containing the spread of the virus and protecting our customers and employees, we are following the guidance from the CDC, specifically in relation to:
"We encourage sick employees and customers to please stay home if they have symptoms of acute respiratory illness.
"Our staff will maintain optimal hand hygiene as well as taking additional precautions in sanitizing our lobby waiting area, and door handles, and working spaces. Regular sanitization between each client by wiping down beds, using Clorox wipes to wipe down workstations, sterilizing tools, disposing of any single-use items.
"We are providing hand sanitizers at each station for clients & employees (while supplies last).
"We encourage our customers to purchase gift cards over the phone and will honor a 10% discount to any cards purchased with a minimum amount of $100 or more. Package sales are encouraged as well and shall receive one free lash fill based on the certain package purchased."
The real estate market is actually quite active, said manager Evan Johnson.
"Windermere Edmonds is open seven days a week, and we are available either in person or over the phone or computer to help anyone with questions about selling or buying property in the Edmonds area. We have an agent who is available in the office during all times that we are open, and they are available to answer any questions the public might have.
The office has adopted policies that the Centers for Disease Control and Prevention is recommending, including washing hands, staying home when sick, and wiping down all flat surfaces.
"Should one of our sellers want to have their home held open or allow scheduled viewings, their listing agent will arrange that only a limited number of parties see the home in a controlled manner via scheduled appointments; and that the public wear the one-time disposable booties provided upon entering the home and use the hand sanitizer, wipes or gloves provided when entering and leaving the property.
"In addition, the listing agent is responsible for wiping down all critical surfaces like the door-handles at the access points to the property, and its rooms both before and after a viewing of the home.
"Further, our listing agent will pre-open all key doors, including closet, basement, bedroom, or bathroom doors to limit people touching door- handles.
In addition, if someone desires to tour a home, we ask that our clients take their own vehicle to the property and the agent will do the same."
Keep in touch
Please stay safe out there, Edmonds, and let's remember to support our local businesses during this slowdown in normal business as best as we can.
We will continue to update this article as we receive new information, so please check back. To learn more about all the great businesses in downtown Edmonds, check out http://edmondsdowntown.org/.
Brian Soergel is editor of the Edmonds Beacon. Kelsey Foster contributed on behalf of the Edmonds Downtown Alliance (Ed!).