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Make 2020 a year of service | Off the Cuff


Last updated 1/2/2020 at 9:30am

I put on a cardigan the other day that I had not worn in a while and found in the pocket a scrap piece of paper upon which was written, “The most personal stories have the power to change lives.”

Sitting at my front desk on a recent Sunday afternoon, I overheard bits and pieces of a conversation coming from the dressing room area. A daughter was trying on clothes while her mother gave opinions – always a delicate situation to enter into as a salesperson.

I got up from my chair to offer some help.

The daughter explained she had an interview scheduled the next morning and wanted somethi...

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